Erik Lundmark and Alf Westelius, Effects of quality management according to ISO 9000: A Swedish study of the transit to ISO 9000:2000. Total Quality Management and Business Excellence, Vol. 17, No. 8, 1021–1042, October 2006
Erik Lundmark and Alf Westelius, Effects of quality management according to ISO 9000: A Swedish study of the transit to ISO 9000:2000. Total Quality Management and Business Excellence, Vol. 17, No. 8, 1021–1042, October 2006